Privacy Policy
Thank you for taking the time to read this Privacy Policy. We want you to understand what information we collect, why we collect it, how it's used, and the choices you have.
1. Who we are
The company responsible for your information under this Privacy Policy (the "data controller") is AES LLC.
2. Where this policy applies
This Privacy Policy applies to the Singles Events website and any related apps or services we operate under the Singles Events brand, referred to collectively as the "Service."
3. Information we collect
Information you give us — when you create an account, you provide at least an email address or phone number, plus basic details like your gender and date of birth. When you complete your profile, you may add a bio, interests, photos, and other content. If you purchase an optional feature, you or our payment provider share the necessary payment details.
Information we receive from others — other members may provide information about you as they interact with you or submit a report. If you sign in through a third-party account, we receive the profile information you authorize.
Information collected automatically — using the Service generates data about your activity (such as login times and features used), your device (such as IP address, device type, and browser), and, where you've given permission, your approximate or precise location.
4. Cookies and similar technologies
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Service is used. Most browsers let you control or disable cookies through their settings; some features may not work correctly if you do.
5. How we use your information
- To create and maintain your account and profile, and provide customer support.
- To show your profile to other members and help you find people to connect with.
- To verify profiles and detect fraudulent, fake, or duplicate accounts.
- To operate and measure the effectiveness of our own marketing.
- To improve the Service based on how members actually use it.
- To find and address violations of our Terms of Use, and to comply with legal obligations.
6. How we share information
With other members — the information you add to your profile is visible to other members according to your privacy settings. Please be thoughtful about what you choose to share.
With service providers — we work with third parties who help us host data, process payments, and provide customer support and analytics. These providers are bound by confidentiality obligations and may only use your information to perform services for us.
For legal reasons — we may disclose information where reasonably necessary to comply with a legal process, prevent fraud or harm, or protect the rights and safety of our members or the public.
Corporate transactions — if we're involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We do not sell your personal information to third parties.
7. Your rights and choices
You can access, correct, or delete most of the information in your profile directly from your account settings. Depending on where you live, applicable law may give you additional rights — such as the right to request a copy of your data, object to certain processing, or ask us to restrict it. You can exercise these rights by contacting us through our contact page. For your protection, we may ask you to verify your identity before responding to certain requests.
8. How long we keep your information
We retain your personal information for as long as your account is active and as needed for the purposes described above. If you close your account, we apply a limited safety-retention window before deleting most personal data, in order to investigate potential violations of our Terms of Use or to respond to legal requests. Some records — such as transaction data — may be kept longer where required by tax, accounting, or other legal obligations.
9. Children's privacy
Singles Events is restricted to individuals 18 years of age or older. We do not knowingly permit anyone under 18 to use the Service. If you believe a member is under 18, please report it through the Service or our contact page.
10. Security
We use reasonable technical and organizational safeguards to protect your information. No method of transmission or storage is completely secure, so we can't guarantee absolute security.
11. International data transfers
Because we operate across multiple countries, your information may be transferred to and processed in a country other than where you live. Where required, we put appropriate safeguards in place for these transfers.
12. Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Service or by email before they take effect.
13. Contact us
If you have questions about this Privacy Policy or want to exercise any of your rights, reach us through our contact page or by email.